Best Truck Dispatch respects the privacy of carriers, owner operators, business contacts, and website visitors.
Effective date: July 12, 2026
1. Information we collect
We may collect names, phone numbers, email addresses, company names, MC and USDOT numbers, business addresses, equipment and lane information, authority and insurance details, service requests, messages, uploaded carrier documents, communication records, and payment or invoice references. We may also collect limited technical data such as visit date, IP-derived security information, browser type, and website activity needed for operation and fraud prevention.
2. How we use information
We use information to respond to requests, prepare quotes, provide and improve services, complete onboarding, communicate with carriers and third parties at your direction, organize records, protect website security, prevent abuse, meet legal obligations, and maintain business and accounting records.
3. When information may be shared
We may share information with employees, contractors, hosting providers, communications providers, payment processors, professional advisers, agencies, brokers, insurers, factoring providers, or other parties when reasonably necessary for the service you requested. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization. We do not sell personal information for money.
4. Carrier documents
Uploaded documents may contain sensitive business information. Access is restricted to authorized administrative workflows. You should submit only documents requested for service and remove unrelated personal information when it is not required.
5. Cookies and local storage
The website may use essential cookies or browser storage for session security, administration, preferences, content state, and basic visitor measurement. Disabling essential storage may prevent protected or interactive features from working correctly.
6. Data security
We use reasonable technical and organizational safeguards, including access controls, password hashing, protected sessions, upload restrictions, security headers, rate limits, and non-public storage for administrative data. No internet transmission or storage system can be guaranteed completely secure.
7. Retention
We retain information for as long as reasonably needed to provide services, maintain business and compliance records, resolve disputes, enforce agreements, prevent fraud, and meet legal obligations. Retention periods vary by record type and service relationship.
8. Your choices
You may ask to review, correct, or delete certain information, subject to identity verification and legal or operational retention requirements. You may opt out of nonessential marketing communications while still receiving service-related messages.
9. Children
This website and its services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
10. Updates and contact
We may update this policy as practices or requirements change. Privacy questions and verified requests may be sent to Besttruckdispatch@gmail.com.